{"id":14497,"date":"2025-11-19T16:15:12","date_gmt":"2025-11-19T14:15:12","guid":{"rendered":"https:\/\/creativethemes.com\/blocksy\/?post_type=documentation&p=14497"},"modified":"2025-11-21T18:16:18","modified_gmt":"2025-11-21T16:16:18","slug":"builder-element-not-available","status":"publish","type":"documentation","link":"https:\/\/creativethemes.com\/blocksy\/docs\/troubleshooting\/builder-element-not-available\/","title":{"rendered":"Unavailable Elements in the Customiser"},"content":{"rendered":"\n

Blocksy includes a helpful visual indicator system in the Customiser that highlights elements which are currently unavailable for editing. This feature ensures you’re always aware when a builder element can’t be configured – typically because a required plugin is deactivated or a specific extension or module has been turned off.<\/p>\n\n\n\n

Elements that depend on the Blocksy Companion<\/strong> or Blocksy Companion Pro<\/strong> plugins will become inaccessible if these plugins are disabled. Similarly, elements tied to specific extensions or modules will show as unavailable when those features are deactivated – even if they remain visible in your header or footer builder.<\/p>\n\n\n\n

When an element is unavailable, it appears as a red button<\/strong> in the builder, clearly indicating that it cannot be edited in its current state. As shown in the example below, any previously configured elements that are now disabled will be highlighted this way.<\/p>\n\n\n\n

\"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
Visual example of disabled elements highlighted in red.<\/figcaption><\/figure>\n\n\n\n

Resolving Unavailable Elements<\/h2>\n\n\n\n

If you encounter disabled elements in your builder, here’s what to check:<\/p>\n\n\n\n